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Policies & Etiquette

It's our goal to provide a relaxing environment with the highest level of service by our trained professionals. Helping you look good & feel great!

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INITIAL APPOINTMENT

We recommend arriving at least

10 minutes early for your first appointment to allow time for any necessary paperwork, ensuring your session can begin on time.

LATE ARRIVALS

We understand that unexpected delays can occur and will make every effort to accommodate late arrivals when possible. However, to ensure fairness and maintain our schedule, please note that the length of your service may be reduced if you arrive late. Clients arriving beyond a reasonable time may be required to reschedule or forfeit their appointment. Refunds will not be issued for lost treatment time or missed appointments resulting from late arrival.

LATE CANCELLATION

Cancellations less than 24 hours of your appointment will be subject to a $25 booking fee or 50% of the cost of your treatment, whichever is greater.

MISSED APPOINTMENT

Scheduled appointments marked as a “No-Show” will be charged the full price of the booked treatment, and the treatment will be forfeited. Please contact us as soon as possible if you anticipate being late or are unable to attend your appointment.

PRICING
&
SPECIAL OFFERS

Monthly promotional offers and discounts cannot be combined. Prices and services are subject to change at any time without notice. All services and treatments are final sale, non-refundable, and expire five (5) years from the date of purchase.

​PAYMENT
&
GRATUITY

Prices may change at any time without prior notice. Gratuity for your specialist is optional but greatly appreciated.

REFUNDS

Q Laser Center does not offer refunds or exchanges for services or products.

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ALL SALES ARE FINAL.

CHILDCARE

For safety reasons, we don't allow children under the age of 18 to be in our treatment rooms unless they are a client with parental consent. Please make childcare arrangements prior to your appointment.

GIFT
CERTIFICATES

All gift certificates, including those received through events, silent auctions, or donations, are subject to the terms and expiration dates printed on each certificate. Please note: all balances are forfeited after the expiration date and cannot be applied toward services, products, or cash. Gift certificates carry a monetary value that may be applied toward regularly priced services only. They may not be used toward retail products, monthly specials, promotions, packages, or additional discounts. Gift certificates are not redeemable for cash or cash back.

Contact

50 S. Beretania Street, C-113

Honolulu, Hawaii 96813

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Entrance to parking garage:

Please see the "PARKING" tab for detailed directions.​

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OPEN: 

Monday

Wednesday

Friday

Saturday 

10:00 AM - 5:00 PM

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(808) 524-1237

appointments@qlaser.com

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Please note that all purchases at Q Laser Center, including treatments, services, packages, and retail products, are final sale and non-refundable.

©2021 QLaser.com

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